Terms of Service
Last updated: January 2025
Agreement to Terms
By accessing or using the website and services of Black Tie Marketing Group, LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
Services Description
Black Tie Marketing Group provides AI-powered marketing services including but not limited to:
- AI SEO and search engine optimization
- AI-powered lead generation systems
- Website design and development
- Content creation and marketing
- Marketing automation and follow-up systems
- Google Business Profile optimization
- Strategy consulting and audits
Specific services, deliverables, and terms will be outlined in individual service agreements or proposals provided to clients.
No Guaranteed Results
While we strive to deliver measurable improvements for our clients, we cannot and do not guarantee specific results such as search engine rankings, lead volume, conversion rates, or revenue increases. Marketing results depend on many factors outside our control, including market conditions, competition, your business operations, and customer behavior.
Any examples, scenarios, or benchmarks shown on our website are illustrative and should not be interpreted as guarantees of similar results for your business.
Use of Website
You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the website in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to any portion of the website
- Interfere with or disrupt the website or servers
- Use any robot, spider, or automated device to access the website
- Collect or harvest any information from the website without permission
- Transmit any malicious code, viruses, or harmful content
Intellectual Property
Unless otherwise specified in a service agreement, work product created specifically for you (such as website designs, custom content, and marketing materials) becomes your property upon full payment. We retain the right to showcase completed work in our portfolio unless you request otherwise in writing.
Our proprietary methodologies, processes, templates, and tools remain our intellectual property and are not transferred to clients.
Client Obligations
When engaging our services, clients agree to:
- Provide accurate and complete information necessary for service delivery
- Grant necessary access to accounts, platforms, and systems as required
- Review and approve content and deliverables in a timely manner
- Pay all fees as outlined in the service agreement
- Comply with all applicable laws and regulations
- Not use our services for any illegal or unethical purposes
Payment Terms
Payment terms will be specified in individual service agreements. Generally:
- Invoices are due upon receipt unless otherwise specified
- Late payments may incur additional fees
- Services may be suspended for non-payment
- All fees are non-refundable unless otherwise stated in the service agreement
AI-Generated Content
Our services may include the use of artificial intelligence tools to generate or assist in creating marketing content. By engaging our services, you acknowledge that:
- AI tools may be used to create, optimize, or enhance content
- All AI-generated content is reviewed and edited by human professionals
- You retain ownership of final approved content as specified in service agreements
- We are not responsible for third-party AI tool policies or changes
Confidentiality
We will keep confidential any non-public information you share with us during our engagement. We will not disclose your confidential information to third parties except as necessary to perform our services or as required by law.
Disclaimers
THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
While we strive to achieve the best possible results, we cannot guarantee specific outcomes such as search engine rankings, lead volumes, or revenue increases. Results depend on many factors outside our control, including market conditions, competition, and client implementation.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BLACK TIE MARKETING GROUP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.
Our total liability for any claims arising from these Terms or our services shall not exceed the amount paid by you to us in the twelve (12) months preceding the claim.
Indemnification
You agree to indemnify and hold harmless Black Tie Marketing Group and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website or services, your violation of these Terms, or your violation of any rights of a third party.
Termination
Either party may terminate an ongoing service relationship according to the terms specified in the applicable service agreement. Upon termination, you remain responsible for payment for all services rendered through the termination date.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Butler County, Ohio.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.
Contact Information
For questions about these Terms of Service, please contact us:
Black Tie Marketing Group, LLC
486 Wyoming Ave
Fairfield, OH 45014
Email: contact@blacktiemarketinggroup.com
Phone: (513) 967-1530
